Privacy Policy

Last updated: January 2024

1. Introduction

Chef Carolyn & Co. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, such as:

  • Name and contact information (email address, phone number, delivery address)
  • Dietary preferences and restrictions
  • Payment information (processed securely through our payment providers)
  • Communications you send to us
  • Information provided through forms on our website

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about services, offers, and events
  • Monitor and analyse trends, usage, and activities
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information in the following situations:

  • With your consent or at your direction
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • With service providers who assist in our operations

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request restriction of processing
  • Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognise you and remember your preferences. You can control cookie settings through your browser.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Chef Carolyn & Co.
Email: hello@chefcarolyn.com.au
Phone: 0XXX XXX XXX
Address: Wollongong, NSW, Australia

12. Australian Privacy Principles

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). For more information about privacy in Australia, visit the Office of the Australian Information Commissioner at www.oaic.gov.au.